Our client purchased another business and it was clear that the 2 cultures were totally different.
The newly acquired business was suspected of having a culture of theft, skiving from work, bullying, harassment and racism. The middle management were ineffective and the new owners needed a basis of accurate intelligence from which to devise their strategy for change.
Discussion with Expert Investigations and the client allowed us to formulate a perfect cover story be able to insert our officer, in a role giving him access to most areas and sections of the business. He was dealing with both white and blue collar colleagues.
He entered the business via the usual recruitment route and remained in role for 5 months. During this time, he gathered intelligence and evidence of employees stealing product and stealing time as they were ‘skiving’ (falsely absent from work). He identified a culture of bullying and harassment which was predominantly racist based.
He was extracted from the business and no persons ever knew he was in the business but the information gathered allowed for the relevant employees to be dismissed for their bad practises.
The Benefits of Undercover Staff
Deployment of an undercover employee can yield outstanding results. We deploy our officers to identify theft and fraud, corrupt practises, bullying, harassment and subversive individuals. We give an insight into the culture of an organisation giving real time intelligence and evidence.
Using a suitable cover story agreed with the client we are inserted into the workplace for long or short term deployment and at the end of the exercise we leave and nobody knows we have been within the organisation.
Undercover staff are a lawful resource that produce cost effective results.