Expert Investigations

Employee dishonesty is a significant concern for healthcare organisations across the UK, impacting both the NHS and private providers. Dishonest behaviour from staff, whether intentional or due to negligence, can have serious consequences for employers, ranging from financial losses to reputational damage. Understanding the various forms of dishonesty and their potential impact is crucial for healthcare employers to effectively mitigate these risks.

Timesheet Fraud

Timesheet fraud is a prevalent issue, where staff may falsely claim overtime or engage in “buddy punching” – clocking in or out for a colleague. This behaviour not only affects payroll expenses but can also disrupt patient care if staffing levels are inaccurately reported. Understanding employee dishonesty starts with learning how your employees might be dishonest.

The Impact on Healthcare Organisations

The impact of employee dishonesty in healthcare extends beyond financial losses. For instance, a case of timesheet fraud involved a hospital manager who manipulated the payroll system by creating ten fake employees over two and a half years. This individual used the names of family members and friends to submit false timesheets, claiming for work that was never done. The earnings were then paid into bank accounts controlled by the manager. The total financial loss to the NHS Trust was estimated at £250,000, and the manager was sentenced to three years in prison after a thorough investigation by the NHS Counter Fraud Authority’s Digital Forensics Unit ​(NHS Counter Fraud Authority).

Another notable case involves a hospital consultant, Dr. Kifayat Ullah. He defrauded the NHS of over £50,000 by submitting forged timesheets while working as a locum at Kingston Hospital NHS Foundation Trust. Dr. Ullah altered legitimate timesheets by forging signatures or creating entirely fake timesheets. This fraud was uncovered following an internal audit by the NHS Trust. Dr. Ullah received a suspended sentence of 24 months after pleading guilty to the charges​ (NHS Counter Fraud Authority).

Understanding Employee Dishonesty: What To Do Next

Employee dishonesty poses a serious risk to healthcare organisations in the UK. It affects finances, patient trust, and compliance with legal requirements. By understanding the types of dishonest behaviour and their potential impact, employers can better protect their operations. And most importantly, maintain a high standard of care for patients. If you have suspicions about your employees, please get in touch with Expert Investigations.